Before you call about login
Have the user ID ready. Business Online Banking also uses a Company ID. Steps are on TowneBank login. Do not read a password aloud to someone who called you first.
Home / Customer service
Weekday hours
TowneBank customer service, by the kind of account
Call the line that matches the login. For a branch visit, start with locations. Live account changes happen on townebank.com, not in the form below.
| Need | Number | Hours |
|---|---|---|
| Main bank line | (757) 638-6794 | Portsmouth headquarters |
| Towne-Personal and Towne-Biz | 844-638-6714 | Weekdays 8:30 a.m.–6:00 p.m. |
| Business Online Banking | 844-638-6724 | Weekdays 8:30 a.m.–6:00 p.m. |
Message about these pages
No account numbers, please.